Widespread unpredictability in work scheduling leads to decreased job satisfaction, higher turnover rates, economic instability, and compromised worker health. To address these challenges, IKEA partnered with The Shift Project to develop a Self-Scheduling Intervention for its hourly workers to give them greater control over their shifts. They selected intervention and comparison stores to measure its impact on worker and business outcomes, and over four years, held weekly meetings to strategize and analyze data. This report contextualizes self-scheduling research, delves into pre-intervention conditions, introduces new features, outlines the research design, and explores future directions.

In this report, WorkRise examines what we know about the impacts of the workforce development and economic development fields and their implications for equitable economic outcomes for low-wage workers, especially Black individuals and other people of color who have faced systematic challenges in economic mobility.

The temporary staffing industry is a $186 billion sector. The National Legal Advocacy Network team used matched-pair testing in Harris County, Texas, and Nashville, Tennessee, to generate evidence on potentially unlawful employment practices in this industry and found widespread racial and gender discrimination in access to work. These tests showed that agencies offered fewer job opportunities, lower wages, and less frequent follow-ups to workers who were women and/or Black than they did to Latinx workers and men.