Overview

Unstable work schedules are harmful to employees, their families, their employers, and the broader economy. When workers face unpredictable hours, they and their families’ financial stability, health, and overall well-being can suffer. Business productivity and economic growth can then stagnate. Employers and local governments increasingly recognize the value of stable scheduling as a tool to improve job quality and stabilize earnings and as a strategic advantage for attracting and retaining talented workers. 

 

By adopting innovative strategies such as flexible schedules, labor market protections, and redesigned scheduling technologies, organizations can foster a more committed workforce while reducing workers’ economic insecurity. Insights from scheduling research can empower policymakers, business leaders, and organizers to shape policies that support economic growth and productivity, strengthen workplaces, and enhance the well-being of workers and their families.

Featured Content
A worker stocking shelves at a store.
Employer practices, Scheduling Last updated on May 12, 2025
Research Summary

Are Unpredictable Work Schedules and Workers’ High-Cost Debt Connected?

Food and retail workers who experience unpredictable scheduling, such as canceled shifts and schedule changes on short notice, are more likely to take out payday loans, use a pawnshop, or take on other forms of debt with high interest rates and fees.
Last updated on May 12, 2025
Female Retail Assistant Checks Stock on tablet
Employer practices, Scheduling Last updated on April 23, 2024
Research Summary

A Win-Win for Business and Workers: Evidence from a Predictable Scheduling Intervention at Gap, Inc.

Given shifts in attitudes and legislation around irregular work hours, this study explores the effects of changes in scheduling practices on employee and business outcomes, finding benefits for both parties.
Last updated on April 23, 2024
Employer practices, Scheduling Last updated on January 07, 2025
Research Summary

What Does it Take for a Fair Scheduling Policy to Work in Practice?

A study of service workers found many are unaware of their rights and face pressure to waive protections, highlighting the need for enhanced enforcement and education funding and more explicit language to prevent loopholes.
Last updated on January 07, 2025

Latest Content

Employer practices, Scheduling July 01, 2021
Article

People First, Employees Second: Workers Reflect on What Good Jobs Mean to Them

Workers share their perspectives and experiences at a joint Urban Institute and WorkRise event that explored job quality and the roles different stakeholders play in creating higher-quality jobs for all workers.

Alexandra Tammaro

July 01, 2021
Employer practices, Scheduling April 13, 2021
Article

Using Behavioral Design to Close the Gender Pay Gap

A new study from ideas42 and TIME's UP Foundation advocates for using behavioral design strategies to close the gender pay gap.

Archana Pyati

April 13, 2021
Employer practices, Young workers, Scheduling March 24, 2021
Article

What Do Workers Value in a Job?

In a survey on 10 major job quality elements, women, Black, and Latinx workers were more likely than men or white workers to value all 10 as "extremely important."

Batia Katz, Molly M. Scott , Pamela J. Loprest

March 24, 2021
Employer practices, Scheduling March 24, 2021
Article

A Research Agenda on Good Jobs and Economic Mobility

A new agenda focuses on developing additional measures of job quality elements, building data infrastructure, and analyzing trade-offs workers make in choosing jobs.

Pamela J. Loprest , Demetra Nightingale, William J. Congdon, Molly M. Scott , Batia Katz, Jessica Shakesprere

March 24, 2021
Employer practices, Scheduling March 03, 2021
Article

Do Good Jobs Promote Economic Mobility, and If So, How?

Elements of job quality can affect workers' economic mobility in both direct and indirect ways. Jobs that facilitate skill development could have the greatest potential for mobility.

Pamela J. Loprest , William J. Congdon, Batia Katz, Jessica Shakesprere

March 03, 2021