Overview

Unstable work schedules are harmful to employees, their families, their employers, and the broader economy. When workers face unpredictable hours, they and their families’ financial stability, health, and overall well-being can suffer. Business productivity and economic growth can then stagnate. Employers and local governments increasingly recognize the value of stable scheduling as a tool to improve job quality and stabilize earnings and as a strategic advantage for attracting and retaining talented workers. 

 

By adopting innovative strategies such as flexible schedules, labor market protections, and redesigned scheduling technologies, organizations can foster a more committed workforce while reducing workers’ economic insecurity. Insights from scheduling research can empower policymakers, business leaders, and organizers to shape policies that support economic growth and productivity, strengthen workplaces, and enhance the well-being of workers and their families.

Featured Content
A worker stocking shelves at a store.
Employer practices, Scheduling Last updated on May 12, 2025
Research Summary

Are Unpredictable Work Schedules and Workers’ High-Cost Debt Connected?

Food and retail workers who experience unpredictable scheduling, such as canceled shifts and schedule changes on short notice, are more likely to take out payday loans, use a pawnshop, or take on other forms of debt with high interest rates and fees.
Last updated on May 12, 2025
Female Retail Assistant Checks Stock on tablet
Employer practices, Scheduling Last updated on April 23, 2024
Research Summary

A Win-Win for Business and Workers: Evidence from a Predictable Scheduling Intervention at Gap, Inc.

Given shifts in attitudes and legislation around irregular work hours, this study explores the effects of changes in scheduling practices on employee and business outcomes, finding benefits for both parties.
Last updated on April 23, 2024
Employer practices, Scheduling Last updated on January 07, 2025
Research Summary

What Does it Take for a Fair Scheduling Policy to Work in Practice?

A study of service workers found many are unaware of their rights and face pressure to waive protections, highlighting the need for enhanced enforcement and education funding and more explicit language to prevent loopholes.
Last updated on January 07, 2025

Latest Content

Worker voice, representation, and power, Scheduling July 25, 2022
Article

Defining Job Vulnerability Using an Equity Lens

A deeper understanding of work through a vulnerability framework can help shape policies and practices to mitigate harms and strengthen supports for workers, regardless of their employment status.

Ofronama Biu

July 25, 2022
Employer practices, Scheduling June 17, 2022
Article

Employer Practices and Economic Mobility: What Does the Evidence Say?

A new report summarizes research on employer practices that can support economic mobility for low-wage workers, and the mechanisms by which these practices exert their influence.

Archana Pyati

June 17, 2022
Employer practices, Scheduling June 17, 2022
Article

Employer Practices and Economic Mobility: Future Directions for Research

There are several promising avenues for research on employer practices and how they can influence economic mobility for low-wage workers.

Archana Pyati

June 17, 2022
Employer practices, Scheduling, Paid leave Report June 17, 2022

Employer Practices and Worker Outcomes: A Landscape Report

Commissioned by WorkRise, this report by researchers at the MIT Sloan School of Management summarizes evidence on employer practices that influence economic mobility and promising areas for research to advance the state of policy and practice.

Erin L. Kelly, Hazhir Rahmandad, Nathan Wilmers, Aishwarya Yadama

WorkRise Research

June 17, 2022
Employer practices, Scheduling July 01, 2021
Article

Charting a Postpandemic Path toward Good Jobs

Five key insights from Urban and WorkRise's forum on how to improve job quality so that work can once again become a pathway for economic security and mobility.

Archana Pyati

July 01, 2021